Ciao Cacao Hostel & Cafe offers a spacious tropical garden where guests can relax in hammocks and enjoy treats from the cafe, including coffee, smoothies, & our famous homemade ice cream.
We have a cozy indoor common area with eclectic art & decorations, a unique loft dorm, and one private room. All guests have access to free wifi, free drinking water, a small kitchen with a fridge, and secure luggage storage, and we also offer backpacker priced tours, transport, & laundry service. It’s the perfect choice for a budget traveler who wants to be in the heart of Flores while still enjoying nature.
Our 9-bed mixed dorm is in the loft and offers personal fans, night tables with lockers, and electrical plugs for every guest.
We offer buses throughout Guatemala and to bordering countries including Mexico, Belize, El Salvador, Honduras, and Nicaruaga.
We are able to offer you low prices because we arrange everything directly with individual drivers and local companies who we trust and know to be reliable. This means we handle all requests personally and confirm each reservation. You can always feel free to ask any questions you have because you are talking with a real person.
During holiday seasons around Christmas, New Years, and Easter, some prices may rise and some transport services may be unavailable or have special schedules. Available transports can fill up quickly, so more advance notice than usual may be required to guarantee a reservation.
For any reservations during upcoming holidays, including December 24, 25, 26, 31, January 1, and Easter week, please contact us for specific details!
Tikal and Yaxha are open every day of the year and do not close for holidays.
Full list of destinations:
Flores to Lanquin (Semuc Champey) shuttle bus
Flores to Antigua shuttle bus
Flores to Antigua First Class night bus
Flores to Lake Atitlan First Class night bus
Flores to Rio Dulce shuttle bus
Flores to Guatemala City shuttle bus
Flores to Guatemala City First Class night bus
Flores to Coban shuttle bus
Flores to Chetumal, Mexico shuttle bus
Flores to Bacalar, Mexico shuttle bus
Flores to Belize City First Class bus
Flores to Caye Caulker, Belize shuttle bus
Flores to San Ignacio, Belize shuttle bus
Flores to Copan, Honduras shuttle bus
Flores to San Pedro Sula, Honduras bus
Flores to San Salvador, El Salvador bus
Lanquin (Semuc Champey) to Flores shuttle bus
Lanquin (Semuc Champey) to Antigua shuttle bus
Lanquin (Semuc Champey) to Lake Atitlan shuttle bus
Lanquin (Semuc Champey) to Guatemala City shuttle bus
Lanquin (Semuc Champey) to Rio Dulce shuttle bus
Antigua to Flores First Class night bus
Antigua to Flores shuttle bus
Antigua to Lanquin (Semuc Champey) shuttle bus
Antigua to Guatemala City & airport shuttle bus
Antigua to Lake Atitlan shuttle bus
Antigua to Rio Dulce shuttle bus
Antigua to Monterrico shuttle bus
Antigua to Copan, Honduras shuttle bus
Antigua to El Tunco, El Salvador shuttle bus
Antigua to San Salvador, El Salvador shuttle bus
Antigua to Leon, Nicaragua shuttle bus
Guatemala City to Flores First Class night bus
Guatemala City to Flores shuttle bus
Guatemala City to Lanquin (Semuc Champey) shuttle bus
Guatemala City or airport to Antigua shuttle bus
Guatemala City to Lake Atitlan shuttle bus
Guatemala City to Rio Dulce bus
Guatemala City to Xela bus
Guatemala City to Copan, Honduras shuttle bus
Guatemala City to El Tunco, El Salvador shuttle bus
Guatemala City to San Salvador, El Salvador shuttle bus
Guatemala City to Leon, Nicaragua shuttle bus
Lake Atitlan to Antigua shuttle bus
Lake Atitlan to Lanquin shuttle bus
Lake Atitlan to Flores First Class night bus
Lake Atitlan to Guatemala City & airport shuttle bus
Lake Atitlan to Xela shuttle bus
Lake Atitlan to San Cristobal, Mexico shuttle bus
Belize City to Flores, Guatemala First Class bus
Belize City to Flores, Guatemala shuttle bus
Belize City to Chetumal, Mexico shuttle bus
Belize City to Flores Bacalar, Mexico shuttle bus
San Ignacio, Belize to Flores, Guatemala shuttle bus
San Ignacio, Belize to Chetumal, Mexico shuttle bus
San Ignacio, Belize to Bacalar, Mexico shuttle bus
Bacalar, Mexico to Flores, Guatemala shuttle bus
Bacalar, Mexico to Belize City shuttle bus
Bacalar, Mexico to San Ignacio, Belize shuttle bus
Chetumal, Mexico to Flores, Guatemala shuttle bus
Chetumal, Mexico to Belize City shuttle bus
Chetumal, Mexico to San Ignacio, Belize shuttle bus
Copan, Honduras to Flores, Guatemala
Copan, Honduras to Rio Dulce, Guatemala
Copan, Honduras to Antigua, Guatemala
If you don’t see your trip listed above, please contact us to see if we can help!
info You can visit us in Flores for an in person cash discount.
Ciao Cacao Staff
Luis & Philippa
Luis is from Guatemala and Philippa is from the US, and we met while traveling. We both spent about a year in Semuc Champey and have traveled over many places in Guatemala, and between the two of us are also quite familiar with Nicaragua and Belize. During our own travels we have often felt that as a backpacker, sometimes you need to make choices about what you can afford, but you should never have to sacrifice service. We created Ciao Cacao in August 2018 with that philosophy in mind and with a goal to provide every guest with a smile, trustworthy and experienced advice, and an environment where you can relax and feel at home—while still staying on budget! We are happy to welcome guests from all over the world into our home, and try to provide the extra little details that make a hostel special, with personal touches as if you were staying with friends.
Lola the kitten came to the hostel in May 2019. She is supposed to welcome guests, but you’re more likely to find her running around the garden chasing lizards or taking a nap in the shade. Either way, she’s really friendly and loves to play!
Kimberly joined our team a few months after we opened and has worked her magic making Ciao Cacao clean, organized, and welcoming for all our guests. She lives nearby Flores with her husband and young son, and she is currently pursuing a degree in accounting. If you want to practice your Spanish while you are here, just say buenos dias to Kimberly!
Reviews & testimonials
Thanks to all our amazing guests so far who have taken the time to leave us a review! Click the links to read more!
Totally recommended! (5/5)
The most customer-friendly hostel I've ever been to. Without having stayed there, I needed to store my travel bags somewhere in town from morning until early evening, so I requested their rates. Unfortunately they were fully booked, but when they found out I only needed to store my luggage, have a shower and use their electricity they almost convinced me to not pay anything at all (which would not feel good to me). I really enjoyed their homemade icecream. If all hostels were like this, world peace would be achieved immediately!
Absolutely amazing staff. So helpful when booking tours of Tikal and onward transport to Semuc Champey. Really friendly and knowledgeable too. I can't say enough good things about them. The place is comfy and has all you need too, including lockers, drinking water, a kitchen, guide books and so on.
Experiencia en CiaoCacao (Flores - Guatemala) (10/10)
Nota 10 para este hospedaje y su gente! Fui muy bien recibida desde el minuto 1, había gente en la recepción para atender cuando llegué; el lugar es lindo, casero, con buena vibra. La iluminación es preciosa, el jardín y las hamacas un plus para descansar. El wifi funciona en todos los ambientes. El concepto de las camas en el piso fue lo que me llevó a ellos y tuve el descanso que necesitaba. Todas las orientaciones fueron dadas de forma apropiada, eso me gustó. Dieron la atención necesaria. Me ayudaron con el tour de Tikal y gestionaron mi pasaje a Antigua; me ayudaron demasiado. La flexibilidad que manejan es genial, me dejaron usar sus instalaciones cuando regresé del tour y ya había pasado la hora del check out. Gracias por todo! La he pasado de maravilla! Recomendado! Recomendado!
Ciao Cacao is such a special place! Philippa and Luis are so welcoming and helpful, they really care that their guests have a good experience. Everything is clean, the garden is relaxing, and the kitchen is useful. It’s very easy to plan and book the rest of your trip from here. Everyone visiting Flores or Tikal should stay here!
Simplemente haberme quedado en Ciao Cacao, fue una gran bendición. Desde que llegué, Luis me recibio con una gran sonrisa y fue amable en todo momento. Las camas muy limpias y el bano tambien. De verdad me asombro que fuera tan barato. Habia ducha con agua caliente . Practicamente fue una estancia agradable y economica. Aun despues de mi check out, pude dejar mis maletas y me permitió ducharme para regresarme limpio a mi pais. Me arreglo un tour a Tikal por un excelente precio y guiado.Gracias
Oh my god such a good and peaceful place. It was my big good surprise when I arrived in Flores island.
So cute, lovely garden and very nice staff !! They are helpful, generous and very very nice !
I loved my only night there !!
Ciao cacao is the place to be if you go to flores! We stayed only for 1 night but had a great chilled time, its super clean, small easy going hostel perfect to relax and feel like at a friend’s place!! Luis and Philippa were always very helpful and kind for organizing us the trip to Tikal and also the way to go back to Guatemala City.. Ciao cacao, good vibes only! :)